Can I swap cars on Zipcar at any time? How do I change which car I'm driving with Zipcar?
Vehicle swap options rating: 2.0 - 1 ratings
Jun 22, 2019
Per online reviews as well based on researching Zipcar's website, Zipcar performs average to slightly below average in terms of vehicle swap options when compared to other car subscription services.
The online review website yelp.com, gave Zipcar slightly below average ratings when it comes to vehicle swap options versus other car subscription services. See the full review on yelp.com's site. Here's a brief quote from this review:
Go back to change cars and guess what ? Still no car. So being logical I ask if I can just remain in the current car since they took my money for a car not there.. NO says the agent someone has a reservation for a hour on Saturday so you can't have the car you're in. So it was first ok to take my money for a car that didn't exist but now I'm out of luck. Supervisor says drive to Otis College there is a car there you can move into . Ok I'll drive thrifty minutes for YOUR error. Get there wait another 30 minutes for them to update the reservation I get in the car - and guess what? No key in the car.. SO SORRY drive to LMU we have a car there for you. I drive another 15 minutes get there - THE CAR THEY MOVED ME TO ISNT THERE.